frequently asked questions...
Digital Products
How do digital templates work?
1. Choose and purchase the template you want
2. Wait for download files email. This should be around 5 mins after purchase.
Remember to check your spam/junk folders
3. Open the download file and paste the template link into your browser.
4. Select the duplicate template button at the top right.
Is Notion free?
Yes, all you need to access your template is a FREE notion account.
Sign up to Notion here
Ordering & Delivery
How do i get my order?
Your files will be delivered around 5 mins after purchasing. If there are any delay.
If you encounter any issues with your purchase, such as problems accessing or downloading your files, please reach out to us immediately. We are committed to resolving any issues as quickly as possible to ensure your satisfaction.
Contact us at joanne@girlswhonotion.co.uk with the following details:
- Your order number
- A description of the issue
- Any relevant screenshots (if applicable)
We aim to respond to all inquiries within 1-2 business days.
Can I cancel my order?
As all products are digital, refunds and cancellations are not accepted. However, if there is an issue with your order, please reach out immediately at joanne@girlswhonotion.co.uk for assistance.
My order has arrived but not as expected, what can i do?
If your order isn’t what you expected or you’re experiencing issues with it, please contact us right away at joanne@girlswhonotion.co.uk. Provide your order details and a description of the issue, and we’ll work to resolve it as quickly as possible.